TERMS OF SERVICE
This website is operated by Mani in Pasta.Lisboa. Throughout the site, the terms “we”, “us” and “our” refer to Mani in Pasta.Lisboa .By visiting our site and/ or purchasing something from us, you, the user, are conditioned upon your acceptance of all terms, conditions, policies and notices stated here. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website..
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
Our website is hosted on Squarespace, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you
1- You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
2- We reserve the right to refuse service to anyone for any reason at any time.
3- You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
4- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
5- We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
6- We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
7- All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
8- You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
*If you live in Portugal and you prefer to pay by bank transfer please contact us: email@example.com
Taxes: international Buyers are responsible for all customs fees or taxes. Buyers are responsible for knowing and abiding by any import restrictions to their country from Portugal.
All the items in our shop will be shipped after receipt of payment, by REGISTERED MAIL (CTT Correios de Portugal) with tracking number, in order to check the delivery status.
Once we received the ORDER: items will be printed and shipped in 1-3 business days, it’s depends on the queue of orders at the moment.
We handprint all the orders so please be patient and respect the time of an handmade product.
If you have any special needs of timing please let us know before buying, in order to advise you.
NATIONAL +/- 1-3 business days
EUROPE +/- 5-10 business days
REST OF THE WORLD +/- 5-20 business days
*Schedules according to the Portuguese Mail Services CTT
Shipping prices include packaging.
Be aware that during Christmas time or other holidays it will take longer. Schedule variations depend also on the customs of each country.
REFUNDS AND EXCHANGES
We don’t offers refunds for our items.
All items are carefully packed and we're not responsible for any damage incurred during transport. There is no refund for items not received due to incorrect address.
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and, only after our answer, send your item to: Rua do Salitre 106, 1dto 1250-202 Lisboa PT.
To notify a defective item, you have 15 days (for Europe) / 25 days (for the rest of the world) since your purchase.
To be eligible for an exchange, your defective item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send an email to notify you of the approval or rejection of your exchange.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Rua de Santa Justa 60, 4ºesq 1100-485 Lisboa.